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CCCA_V7No2_Profiles-FIN_CCCA 13-05-17 2:23 PM Page 22 Profile — CCCA 2013 National Spring Conference where Michael Dell or Howard Schultz are had turned the status quo on its head and noting that when she departed, she was at without challenging the status quo… and was striving to be No. 1.The people who the only senior executive remaining from being comfortable around risks,” she says. stayed on were signed up for that mission. the team she joined in 2002. Personally,she understood how the fast- I learned and benefited from being in that That stability was beneficial and led to a growing and entrepreneurial Dell and environment.” “linkage between a 95 or 96 per cent reten- Starbucks companies fit her own mission- Her decade at Starbucks “speaks to the tion rate and what the law department was driven personality. agility and comfort with change that I for the company.I think it was a role model “Dell was this scrappy disrupter that brought to the equation,” she explains, across the company for an organization that prizes excellence and also diversity.” Her goals satisfied,and confident that she had mentored two potentially suitable suc- You told us you’d cessors, Boggs told Schultz she was leaving. “I said to him at the time,‘I’m a moun- tain climber and a builder’and at Starbucks like to work more I’d built something world-class and endur- ing.And so now it was time to build some- thing else. I didn’t even know what that efficiently. How’s was.But I was at a point where I didn’t feel I could add more than incrementalism.” As she tooled toward Santa Fe, she 19% ic surroundings changed before her eyes remembers how the long drive became “hugely enabling,” because the geograph- with each passing hour. “Coupled with the fact Seattle and Santa Fe have little in common, I put Two months after she arrived in the desert city, rested and rejuvenated, Boggs faster sound? myself in a place that was very different.” joined Barack Obama’s re-election team. As one of 500 full-time surrogates,she rep- resented the President, mostly in the bat- tleground states of Colorado andVirginia. Quicklaw for Microsoft Office. She spoke to,and fielded questions from, ® ® Focus on delivering work for your clients, not switching between programs. college students, veterans, business groups, Now, when you’re creating a Word document or working in Outlook , you ® women’s groups and African-Americans, can pull content directly from Quicklaw, the open web and your computer leading up to the November 6 vote. with intuitive simplicity and reduce the time required to conduct background research by up to 19%*. We’ve teamed with Microsoft to bring “It was a perfect opportunity to dive this innovation to our customers’ existing workflow processes. It’s just into something I believed deeply in and one example of intuitive tools created for legal minds, by legal minds. contribute and make a difference. That ® Another LexisNexis innovation that enables better outcomes. was the mission,” she says.“It all coincid- For more information go to www.lexisnexis.ca/quicklaw-office ed with a sense of completion at Starbucks and the campaign where it was and what it was at the time.” On election eve,Boggs flew to Chicago, *A study conducted in the United States in July 2011 by KS&R and CDI Market Research, in conjunction with National Legal Research Group (NLRG), involved 600 time-test observations with multiple legal scenarios and documents. where Obama was ensconced with his LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under licence. Quicklaw is a registered trademark of LexisNexis Canada Inc. Microsoft and Outlook are registered trademarks of Microsoft Corporation in campaign team. She worked in a boiler the United States and/or other countries. Other products or services may be trademarks, registered trademarks or service marks of their respective companies. © 2013 LexisNexis Canada Inc. All rights reserved. QLMO-Ad-02/13 room making phone calls with hundreds of other volunteers and was nearby when the results came in the next night. 22 CCCA Canadian Corporate Counsel Association SUMMER 2013