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CCCA_V2No3_BreachofTrust-FIN.qxd:CCCA_V1No1_DriversSeat-FIN.qxd 9/18/08 5:33 PM Page 39 Feature When a company suffers a security breach, the conse- quences can be devastating: incensed customers, class-action lawsuits, negative publicity and legislative penalties, to name a few. Yet privacy breaches of all sizes happen almost every day. Here’s how to minimize or prevent them — and what to do if you can’t. A breach of trust By Patti Ryan Duncan De Chastelain Vice-President and General Counsel PAUL EEKHOFF GE Money, Mississauga