Page 24 - CCCA Magazine Spring 2014

{ COVER } “ “THE BIG RISK IS THAT TECHNOLOGYTHE BIG RISK IS THAT TECHNOLOGY IS REPLACING HUMAN BEINGS IS REPLACING HUMAN BEINGS IN TERMS OF DISCRETION AND EVALUATION.” IN TERMS OF DISCRETION AND EVALUATION.” Dr. Avner Levin, Ryerson University These people then need to dedicate themselves to privacy, legislative amendments and case law lead to critical changes, Bourque explains, noting that they should know the legislation but also the evolving nature of the workplace itself will make and “follow very closely changes in the law, either by way of all this more challenging than ever before. “The big thing cor- amendments to the legislation or case law, and how they ap- porate counsel need to think about is what technology is doing ply to your organization.” This is critical, he says, because even in blurring the boundaries between work and personal lives,” though most large companies already have established privacy Levin says. “It’s no longer a 9-to-5 simple relationship anymore; policies in place, the CPO or lawyer in charge of this needs to it’s a very different workplace these days and that’s where the look at them “at least on a yearly, if not on a biyearly, basis to challenges lie.” ❚ make sure they address everything that you’ve encountered along the way.” Once all this has been taken care of, it’s important that the Pablo Fuchs is a freelance writer based in Toronto. information is shared in a collaborative manner with critical departments within your organization to ensure not only the necessary changes are made, but also all the players in the com- pany are aware of the way things must now be done. It’s also “YOU WANT TO HAVE THE critical to have the will and full backing from senior manage- ment to make this all happen. PRIVACY ISSUES IDENTIFIED “You need to have support from the top and that means having privacy representatives or coordinators in each of the EARLY…LESS DISRUPTION, key departments, such as Marketing, HR and IT, with whom A MORE EFFECTIVE the CPO and legal team can work,” says Heather Innes, coun- A MORE EFFECTIVE sel, global process leader, international trade law and CPO with AND OFTEN General Motors of Canada Ltd. in Oshawa, Ontario. “Having a AND OFTEN privacy team that can work collaboratively is key to ensuring LESS EXPENSIVE that your organization identif es and appropriately addresses LESS EXPENSIVE privacy issues in the developmental stages of product and ini- SOLUTION.” tiative strategies. You want to have the privacy issues identif ed SOLUTION.” early. That means less disruption, a more effective and often less expensive solution. Once you have your privacy team in H Heather Innes, counsel, global eather Innes, counsel, global place, it’s equally important to establish a process that permits process leader, international trade process leader, international trade the continuous sharing of privacy information and updates law and CPO, General Motors law and CPO, General Motors throughout your organization.” of Canada Ltd of Canada Ltd Having such a structure in place is critical because privacy is- sues will be constantly evolving in the workplace. Not only will 24 CCCA MAGAZINE | SPRING 2014 PRINTEMPS