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       	        CCCA_V2No4_Dept-CrossBdr-FIN.qxd:CCCA_V1No2_Dept-CrossBdr-V1.qxd  11/24/08  2:39 PM  Page 14              Cross Border                                        “              and after 20 to 30 minutes, he     Everything has changed                  them in a positive manner.”              was allowed to leave. We have   since 9/11 when it comes to                  Although a laptop or digital              no idea what happened to that                                              device may or may not be              information and the client def-   crossing the border. Fear                searched when crossing the bor-              initely had information that      trumps individual rights.                der, Kardash suggests that              shouldn’t have been seen.”                                       ”         “given the risks and the increas-                As managers of risk, corpo-                                              ing array of business and com-              rate counsel “at the minimum                                               pliance requirements to protect              have to sensitize employees to this issue and  However, if someone does need to travel  information,it’s becoming more and more              implement a policy that makes sense for the  with his or her personal computer,there are  important for organizations to implement              organization,” says Kardash. Some compa-  certain steps that can be taken to protect the  a robust security governance structure.              nies have prohibited employees from travel-  information. First and foremost,Ackah rec-  Travelling is only a very small part of a              ling with a laptop containing customers’  ommends that Internet caches and cookies  very huge threat that all organizations are              personal information or trade secrets,  be flushed. She also says that reducing the  dealing with.”              Kardash says.“So,if you’re concerned about  types of files in a computer that would pop  Richard Austin, chief legal advisor at IT              the issue, travel with a clean laptop and  up when it is scanned, such as photos or  firm EDS Canada Inc. in Toronto, agrees.              work remotely via a virtual private net-  videos, would speed up the process.  Although no one at his team — the whol-              work” when you arrive at the destination,  And if border agents insist on searching  ly owned subsidiary of the Plano, Tex.-              he suggests.                      a computer containing privileged or con-  based EDS Corp. — has yet raised the                Furthermore,with all executives and key  fidential information, it’s best to “be co-  issue of having their digital devices              employees carrying a BlackBerry these  operative and ask the border agent, in a  searched at the border, he does pay atten-              days, it’s also vital that crucial information  respectful manner, for a receipt and his or  tion to these things.              and documents on these hybrid cell  her badge number.Also, clearly advise the  “From my perspective,it’s not an issue of              phones/micro computers are also protect-  officer in question that the machine con-  border security, but of protecting the con-              ed from border searches. “Have the  tains documents that are privileged and  fidentiality of information overall,” he says.              BlackBerry flushed by the IT department  confidential in nature,” Kardash says.  “It’s far more likely that a laptop could get              before heading on the trip,” Ackah sug-  Still, being respectful doesn’t mean being  stolen or information misplaced than hav-              gests. “Then, when you get over the bor-  complacent, says Ackah: “Ask the border  ing it examined by border personnel.”              der, ensure that the IT department allows  agents what they’re looking for,what they’re              you to have access to the things you need.”  doing, and keep the laptop in view. 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