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CCCA_V2No2_ToC-FIN.qxd:CCCA_V1No2_ToC-V1.qxd 5/1/08 5:12 PM Page 4 CCCA CANADIAN CORPORATE Table of Contents COUNSEL ASSOCIATION ASSOCIATION CANADIENNE magazine DES CONSEILLERS (ÈRES) JURIDIQUES D’ENTREPRISES A CANADIAN BAR ASSOCIATION AFFILIATE AFFILIÉE À L’ASSOCIATION DU Leading Corporate Counsel • Le conseiller juridique d’entreprise – Droit devant BARREAU CANADIEN SUMMER 2008 ÉTÉ Volume 2, No. 2 6 From the Editor: Tomorrow’s global law department is arriving today. 8 From the President: Welcome to Westworld — reflections on client service. 10 From the Executive Director: The CCCA introduces a new mentoring program. 56 CCCA News: Highlights from the CCCA’s immensely successful Spring Conference. Features 20 BPO Bonanza: Corporate Canada finally gets into global business process outsourcing. By Pablo Fuchs 30 Coping with catastrophe: A 7-step disaster response guide we hope you’ll never need. By Julie Stauffer In-house innovation: A showcase of legal departments that add value through innovation. 20 36 By Patti Ryan 44 Groundswell: As food demand soars worldwide, agribusiness in Canada heats up. By Heather Greenwood Davis Departments 12 Performance in the Law Department The growing demand for in-house counsel. By Richard G. Stock 15 Cross Border 30 Devise a litigation readiness program for the U.S. By LanaVarney 18 Outside Counsel Introducing: the outsourced inside counsel. By Alison Arnot 54 Profile: Kenneth Bagshaw…GC for the 2010 Olympic and Paralympic Winter Games By Susan Goldberg 36 Columns 50 Litigation The Supreme Court of Canada’s robust approach to the implied undertaking rule. 51 Labour & Employment Law Beware of the pitfalls to classifying workers as independent contractors. 52 Intellectual Property Merger and acquisition activity in the life sciences industry is taking off. 53 Corporate Law Are SLAs merely limitation of liability clauses in disguise? COVER: PAUL EEKHOFF 58 Closing the Deal Demand more from your relationship with your outside counsel. 44 4 CCCA Canadian Corporate Counsel Association SUMMER 2008